SASSA appeal status check for R350 payments online. SASSA has made appeal submissions and status checks easier for all. SASSA appeal status check for R350 payments online. The South African Social Security Agency has made appeal submissions and status checks easier for all SRD R350 grant beneficiaries.
Table of Contents
SASSA Appeal Status Check
How to Submit an Appeal for the SASSA R350 SRD Grant
Your SASSA SRD R350 grant could be declined for various reasons, whatever the reason might be, you are allowed to dispute the rejection by lodging an appeal.
Appeals are to be submitted within 30 days of receiving the status and are to be submitted through the DSD appeals website.
To lodge an appeal follow the steps below:

Step 1
Visit SASSA appeals here and scroll down
Step 2
Click on the green bar written “click here to lodge an appeal or check appeal status”.
Step 3
Enter your ID Number and phone number and click on “send pin”.
Step 4
You will receive the pin via SMS, enter the pin and proceed to submit.
Click Here to Check Appeal Status
The Independent Tribunal will receive your appeal submission and will update you on the outcome within 60 – 90 days from the day the appeal was lodged.
For each month that a person is rejected by SASSA, an appeal application must be filed. Therefore, the Independent Tribunal’s ruling will only apply to the particular month to which the appeal relates. Therefore, it is to your best advantage to file an appeal as soon as you receive a SASSA rejection notification and not wait.
Read This: How To Check SRD R350 SASSA Status Online
The Independent Tribunal will verify and revalidate the numerous SASSA databases used for the purpose of evaluating the appeal application, including the verification databases of insufficient means with banks, which may show income or alternative financial support.
There will be no further internal appeals allowed; the Independent Tribunal’s ruling is final. In accordance with the Promotion of Administrative Justice Act of 2000, the appellant has 180 days from the date of the Independent Tribunal’s judgment to file an appeal with the High Court for judicial review.
Contact the Department of Social Development Independent Tribunal for Social Assistance Appeals (ITSAA) on 0123127727 or grantappeals@dsd.gov.za for additional assistance.
What you Need to submit your SASSA SRD R350 Appeal
To successfully lodge an appeal, you will need to have the following:
- Your Identity Number.
- Cell phone number used when applying.
- A smartphone or computer with a good internet connection.
How SASSA Appeal Status Check for R350 Works
The Minister of Social Development has appointed individuals to serve as members of civil society of the Independent Tribunal for Social Assistance Appeals to consider and decide on appeals relating to Covid-19 Social Relief of Distress (Covid-19 SRD).
According to section 18 of the Social Assistance Act of 2004 read together with the Covid-19 SRD Regulations, the Independent Tribunal is mandated to review appeals. It is tasked to also consider any appeals related to the Covid-19 SRD Regulations’ qualifying conditions. The SASSA decision on R30 applications is to be reviewed by the Independent Tribunal in light of the evidence at its disposal.
As the Covid-19 SRD is reevaluated and paid by SASSA on a monthly basis, an appeal application must be filed in regard to each month in which a person is denied by SASSA in order to demonstrate that they are still in need of the Covid-19 SRD. Therefore, the Independent Tribunal’s ruling will only apply to the particular month to which the appeal relates. Therefore, it is to your best advantage to file an appeal as soon as you receive the SASSA rejection notification and not wait.
The Independent Tribunal will verify and revalidate the numerous SASSA databases used for the purpose of evaluating the appeal application, including the verification databases of insufficient means with banks, which may show income or alternative financial support.
How To Check Your SASSA Appeal Status for SRD R350 Payments
- Visit the SRD website and click on the relevant button, either “SA ID Holder” or “Asylum Seekers and Special Permit Holders”.
- Scroll down to “Lodging an appeal”
- Click on the DSD appeals website link: https://srd.sassa.gov.za/appeals/
- Click on the green bar written: “click here to lodge an appeal or check appeal status”.
- Enter your ID number and phone number used when applying.
- Click on send pin and wait for the SMS with the verification code.
- Once received, enter the pin and proceed to submit.
- Choose the month you would like to check the R350 grant for.
- The status will be displayed, it could be approved, declined, or pending.
There will be no further internal appeals allowed; the Independent Tribunal’s ruling is final. In accordance with the Promotion of Administrative Justice Act of 2000, you have 180 days from the date of the Independent Tribunal’s judgment to file an appeal with the High Court for judicial review.
How do I Check my SASSA SRD Status for this Month?
The status of your R350 grant for this month can be checked online through the SRD website, via WhatsApp (082 046 8553), or the Moya App. You will have to download the Moya App from Google Play Store.
How to Check SASSA Appeal Status Via Moya App
Checking your SASSA appeal status online has been made easy and affordable via the Moya App.
Moya App is a data free to use application that allow users of the following networks; Vodacom, MTN, Cell C, and Telkom to use free of charge.
Through this app, one can access the SRD R350 services which incudes checking your application or SASSA appeal status.
Here is a step-by-step guide on how to check you SASSA appeal status online using the Moya App:
- Download and install the Moya App: You can download the app from Google Play Store or Apple App Store.
- Launch the app and register: You will be required to provide your personal detail, including your cell phone number which will be used for verification.
- Access the SASSA SRD grant services: When logged in, click on “Discover” and then “Money” option. Look for “SRD zero rated” option and click on it to access the service. You will be directed to the SRD page, scroll down to “check SASSA SRD status” tab.
- Fill in your ID number and cellphone number as required and submit.
- View your SASSA appeal status: The status for your application will be visible on your screen. You will be able to see if you are approved, declined, or if your application is still pending review.
Why Your SASSA R350 Grant Has Been Declined
The SA Social Security Agency (SASSA) has listed several reasons why applications for the R350 social relief of distress grant may be declined by the agency.
One of the major reasons why many applications are declined is that applicants have other identified sources of income or are registered for assistance with Unemployment Insurance Fund (UIF) and National Student Financial Aid Scheme (NSFAS).
Applicants who have been declined have 30 days (from the day their status was updated) to submit an appeal for reconsideration.
List of Reasons Why your SASSA SRD R350 Grant may have been Declined
Identity verification failed
SASSA may reject your application if the information you submitted throughout the application procedure does not match the information at the Department of Home Affairs.
Applicants whose SRD Grant application was denied due to erroneous name and surname information can alter their information by filling out the blanks on the SRD website.
Please enter your ID Number, first name, and surname exactly as they appear on your South African green ID Document or Smart ID Card. Your names and surnames will be updated only if they match the information in the Department of Home Affairs database.
Existing SASSA grant recipient, NSFAS, and UIF
Age outside the range (<18 or >60)
Alternative income source identified
SASSA may reject your application if they discover during verification that you received funds in a particular month that exceeded the required qualifying threshold of R595 for the period of August 2021 to March 2022, R350 for the period of April 2022 to July 2022, and R624 for the period of August 2022 to March 2023.
Government Payroll Registered
Deceased Record at Home Affairs
Your application may be declined if SASSA identifies that you are registered as a deceased at the DHA database.
There could be several reasons why your SASSA SRD R350 grant has been declined. Some other common reasons include:
1. Not meeting the eligibility criteria for the grant.
2. You might have provided incorrect or incomplete information on the application form.
3. You have outstanding debts or arrears with SASSA.
4. Have already received the grant for the current period.
5. The applicant has been flagged for fraud or suspicious activity.
6. The bank account details submitted were incorrect or not updated.
7. The applicant is a minor and does not meet the age criteria.
8. The applicant’s application is pending review or investigation.
Leave a Comment